In this Harvard Business Review article, professors Song-Hee Kim and Hummy Song conclude that “digital transformation has a substantial role to play in optimizing hospitals’ operational decision-making, which in turn can lead to improvements in the quality and efficiency of care and patients’ access to it.” Forward-thinking healthcare systems are realizing those benefits today with Roundtable […]

For decades, ED leadership teams have relied on coarsely reported metrics to track operational performance. Focusing only on means and medians leads to missed opportunities to provide better quality of care. Our ED Insights platform moves our collaborators beyond means and medians and leads them to actionable insights hidden in their data. Here is why this is so important.